PDF will be sent to the department head by email. With his consent, the latter forwards the PDF to our ticket system, using the address acc-ou-service(at)gsi.de . The ITH creates the submitted additional [...] PDF will be sent to the department head by email. With his consent, the latter forwards the PDF to our ticket system, using the address acc-ou-service(at)gsi.de The ITH creates the submitted additional [...] contacts the IT Helpdesk (ITH) and brings a valid photo ID to set a new password. --- alternatively --- A GSI employee named by the account owner comes with a valid photo ID to the ITH to set a new password and